jilimacao Privacy Policy – How Your Data Is Handled

When you register an account on jilimacao, we collect personal information that is necessary to verify your identity and provide you with a safe, localised gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos. We may also collect technical information such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. Any documents you submit for identity verification — such as a government-issued ID — are stored securely and used solely for the purpose of confirming your eligibility to use the platform. We do not collect more information than is reasonably necessary to operate the platform and fulfil our obligations to you as a registered Filipino player. All data collection is carried out transparently, and you will always be informed of the purpose before any additional information is requested. If you have questions about what specific data we hold about you, you may contact our support team at [email protected].

The personal information we collect is used to create and manage your account, process your deposits and withdrawals in PHP, verify your identity, and communicate with you about your account activity. We use your contact details to send you important service notifications — such as transaction confirmations, security alerts, and updates to our policies — and we will never use your information to send unsolicited marketing messages without your consent. Your data also helps us detect and prevent fraudulent activity, protect the integrity of the platform, and comply with applicable laws and regulations in the Philippines. We may use anonymised, aggregated data to analyse platform usage trends and improve the overall experience for Filipino players, but this data cannot be used to identify you personally. jilimacao does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we engage trusted third-party service providers — such as payment processors or identity verification partners — they are contractually required to handle your data securely and only for the specific purpose for which it was shared. You retain the right to request access to your data, ask for corrections, or request deletion at any time by contacting us directly.

jilimacao implements reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols, ensuring that your login credentials, payment details, and personal information remain private during every session. We restrict access to your personal data to authorised personnel only, and all staff who handle player data are trained on data protection responsibilities and confidentiality obligations. Our systems are regularly reviewed and updated to address emerging security risks, and we maintain incident response procedures to act quickly in the unlikely event of a data breach. While no online platform can guarantee absolute security, we are committed to maintaining a high standard of data protection that is appropriate for the nature of the information we hold. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect that your account has been compromised, contact us immediately at [email protected] so we can take prompt action to protect your information.

jilimacao uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and provide a smoother experience across sessions on your mobile or desktop browser. Essential cookies are required for the platform to operate — for example, to keep you logged in during a session or to remember your language and currency preferences. We may also use analytics cookies to understand how Filipino players navigate the platform, which pages are most visited, and where improvements can be made; this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of jilimacao. Any updates to our cookie practices will be reflected in this Privacy Policy, and we encourage you to review this page periodically to stay informed. If you have specific questions about how cookies are used on the platform, our support team is available to help.

jilimacao reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players through the platform and update the effective date at the top of this page. Continued use of the platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage all Filipino players to review this page periodically so that you are always aware of how your personal information is being handled. If you disagree with any changes to this policy, you have the right to stop using the platform and request the closure of your account. This Privacy Policy is governed by applicable laws in the Philippines, and any disputes relating to data privacy shall be handled in accordance with those laws. For any privacy-related enquiries, please contact us at [email protected] and we will respond as promptly as possible.